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HyVibe Guitar

HyVibe Guitar

The world’s first Smart Guitar

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HyVibe SA

Registered office: 51 rue de Maubeuge, 75009, Paris, FR.

Telephone number +3378381526

General terms and conditions of sale of HyVibeGuitar.com e-commerce site

Date of last update 20 October 2021

Article 1 – General

These conditions govern the sales made by HyVibe through its website hyvibeguitar.com.

Any order of products through the site implies the unreserved acceptance by the customer of these general terms and conditions of sale. Consequently, any order placed by the customer can only be definitively validated after express acceptance, without restriction or reservation, of these general terms and conditions of sale.

HyVib e reserves the right to modify its terms and conditions of sale at any time and without notice. In this case, the applicable conditions will be those in force on the date of the order by the customer.

Article 2 – Order

The contractual information is presented in French or English and will be confirmed at the latest when your order is validated. HyVibe reserves the right to cancel an order in the event of missing or incorrect information, not to record payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty with the order received. The customer guarantees to have full legal capacity to proceed with the order and adhere to these general terms and conditions of sale. The visuals offered on the HyVibe website are as faithful as possible but cannot ensure a perfect similarity with the products ordered.

Article 3 – Order validation

Any order implies the full and complete acceptance by the customer of these general terms and conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will be worth proof of the transaction.

The customer declares that he is fully aware of this. The order confirmation shall be deemed to be a signature and acceptance of the operations carried out. A summary of the order information will be provided via the order confirmation email address.

Article 4 – Payment

The fact of validating an order implies for the customer the obligation to pay the indicated price. Payment for purchases is made by credit card.

Article 5.1 – Product descriptions and specifications

HyVibe takes the greatest care in putting online information relating to the essential characteristics of products, in particular by means of technical descriptions from its suppliers and product specialists, and photographs illustrating the products.

In any event, HyVibe cannot be held liable for any changes or errors in the description of the characteristics of the product purchased, unless, however, the essential characteristics of the product are affected. The characteristics of the articles, descriptive notices, photographic photographs or drawings carried on this site are not contractual.

Article 5.2 – Prices and shipping costs

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), in dollars excluding tax, and depending on the selected country in that country’s national currency, unless otherwise indicated. All listed prices of Lâg HyVibe Guitars include import duty when shipped from France. The HyVibe System Installation Kit’s listed price does not include potential import duties or taxes. Customers will be responsible for these fees. A shipping surcharge may be added to orders of the HyVibe Installation Kit outside of the EU, US, and Canada. 

The prices indicated are valid unless there is a gross error. The applicable price is the one indicated on the site on the date the order is placed by the customer. In the event of an order to a country outside France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums do not fall within the jurisdiction of HyVibe. They will be the responsibility of the customer and are his sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your department, region or community. We advise the client to check with local authorities for information on these aspects.

All orders, regardless of their origin, are payable in euros, dollars, or specific national currency. HyVibe reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in effect at the time of validation of the order and subject to availability.

The products remain the property of HyVibe until full payment of the price. As soon as the customer physically takes possession of the ordered products, the risk of loss or damage to the products is transferred to him.

Shipping costs are calculated according to the selected delivery method and are specified in the customer’s order process. They are recalled in the summary of the order that precedes the validation.

Article 6 – Withdrawal

The customer has a period of 30 days from the receipt of his products to exercise his right of withdrawal without having to justify any reasons or pay any penalty.

All requests for return under the right of withdrawal must be requested in advance from HyVibe customer service. Returns must be made in their original and complete condition (packaging, accessories, instructions). The returned product must also be in perfect condition. In this context, the customer is liable. Any damage suffered by the product on this occasion may be of such a nature as to defeat the right of withdrawal.

In the case of a withdrawal, the costs of returns via post or carrier are the responsibility of the customer.

In the event of exercise of the right of withdrawal, HyVibe will refund the sums paid within 30 days of notification of your request and via the same means of payment as the one used when placing the order. However, HyVibre may defer reimbursement until the products are actually received or until the customer has provided proof of shipment of the products, whichever comes first.

In accordance with the provisions of Article L.221-18 of the Consumer Code, the right of withdrawal does not apply in certain cases, such as:

– The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

– The supply of goods which, after having been delivered and because of their nature, are inextricably mixed with other items;

– The supply of goods made to consumer specifications or clearly personalised;

– The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

– Spare parts;

– The provision of digital content not provided on a material medium, the execution of which has begun after prior express consent of the consumer and express waiver of his right of withdrawal.

Article 7 – Availability

The products are offered on the HyVibe website within the limits of available stocks. For products not in stock, offers are valid subject to availability from HyVibe’s suppliers.

In case of unavailability of the product after placing an order, the customer will be informed by email or phone. The order will be automatically cancelled and the customer will be refunded the amounts that have been collected by HyVibe.

Article 8 – Shipping

The products are delivered to the delivery address indicated during the ordering process.

In accordance with legal provisions, in the event of late delivery, the customer has the right to cancel the order under the terms and conditions defined in Article L 216-2 of the Consumer Code. If in the meantime the customer receives the product, HyVibe will refund it and pay the shipping costs under the conditions of article L 216-3 of the Consumer Code.

In the event of deliveries by a partner carrier, HyVibe cannot be held liable for late delivery due exclusively to the unavailability of the customer after several appointments.

In the event of a damaged package, the customer must refuse delivery and mention a precise reservation, describing the condition of the packaging or products. HyVibe will then contact the customer to propose an exchange or refund.

In the event of a dispute about your signature collected upon delivery of the products, you may be asked to send us a letter of denial of signature, accompanied by a copy of your identity document and a copy of the complaint filed with the authorities.

In the case of a delivery in a building with several floors, our transport partners will drop off the goods on the ground floor (no delivery on the floors).

Article 9 – Return

Whatever the reason for the return, the customer must contact HyVibe via email at contact@hyvibe.audio. A number will be assigned for each return and must be completed on the form accompanying the returned products. The products must be returned in their original and complete condition (over-packaging, packaging, accessories and instructions), as well as the return form. Otherwise, the return will be refused. The shipment of the goods by the customer must be made within 15 days of the publication of the return number.

In the case of a withdrawal, the costs of returns via post or carrier are the responsibility of the customer.

In the event of an unpacking failure or a return under warranty, HyVibe will return the repaired product or an equivalent product to the customer at its expense. In this case, the return costs are to be borne by HyVibe, via shipment by post, relay or carrier. In the context of a request for repair outside the warranty, the return costs will systematically be borne by the customer, whether the return is made by post, relay or carrier.

Article 10 – Warranty

All products sold on the HyVibe website benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned and refunded.

Within Europe, when acting as a legal guarantee of conformity, the customer has a period of two years from the delivery of the goods to act; he can choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code. The legal guarantee of conformity applies independently of any commercial guarantee granted. The customer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code; in this case, he may choose between cancelling the sale or reducing the sale price in accordance with Article 1644 of the Civil Code.

All customers outside the European Union have a period of one year from the delivery of the goods to act against hidden defects or manufacturing errors.

All claims and reimbursement requests must be made by e-mail, telephone or contact form available on the HyVibe website within 30 days of delivery.

All warranty returns must be requested in advance from HyVibe customer service. The products must be returned in their original condition and complete (packaging, accessories and instructions). The shipping costs will be paid by HyVibe in accordance with the procedure communicated by the customer service.

The following are excluded from the guarantees:

– Consumables (ropes, reeds, strings, maintenance products…) and spare parts;

– Normal wear and tear as well as the tonal qualities of the products;

– Breakdowns due to improper use;

– Products damaged due to the use of improper packaging on return;

– Products whose screens have been broken;

– The mechanics and tone bars of stringed instruments;

– Damage to surface coatings;

– Deteriorations occurring after use or storage in unsuitable conditions;

– Damage caused by electrical overvoltage, the use of a fuse that does not match the characteristics of the device, use under excessive temperature conditions or electrolyte leakage from the batteries;

– Deteriorations related to the intervention carried out by unauthorized third parties;

– Products damaged by moisture, water, or any other undesirable liquid;

– Batteries, rechargeable batteries;

– For wind instruments, the complete re-stamping of a saxophone, flute, or clarinet;

– Defects in stock B products justifying downgrading at the time of sale;

– Peripheral products (mass storage etc.) are guaranteed for 1 year from the date of invoice. The application of this warranty will be governed by the terms of each manufacturer’s warranty contract. HyVibe cannot under any circumstances be held responsible for the loss or deterioration of the information stored in these devices.

Article 11 – Responsibility

The products offered comply with current French legislation. HyVibe cannot be held liable in the event of non-compliance with the legislation of the country or territory to which the product is delivered. It is the customer’s responsibility to check with local authorities the possibilities of importing or using the products or services he intends to order.

HyVibe cannot be held liable for any damage inherent to the use of the Internet network, such as a service interruption, an external intrusion or the presence of computer viruses or any event qualified as force majeure. HyVibe cannot under any circumstances be held responsible for the consequences of any events beyond its control, in particular cases of force majeure, which would tend to hinder, delay or prevent online ordering.

In addition, HyVibe shall not be held liable for any damage resulting from improper use of the purchased product.

Article 12 – Law applicable in the event of disputes

The language of this contract is English. These general terms and conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.

Article 13 – Copyright

All the elements of the HyVibe website are and remain the intellectual and exclusive property of HyVibe. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound.

Article 14 – Personal data

HyVibe reserves the right to collect personal information and personal data about customers. They are necessary for order management, as well as for improving services and information for the customer. This information will be kept for 10 years. They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, routing and payment. HyVibe may need to communicate its customers’ personal data to its partner carriers. Under no circumstances may this data be transferred outside HyVibe outside the framework defined in these general terms and conditions of sale.

This information and data is also stored for security purposes in order to comply with legal and regulatory requirements.

In accordance with the regulations, the customer has a right of access, rectification, deletion, portability, opposition, limitation to personal information and personal data concerning him, directly on the website or by mail to the address HyVibe, 51 rue de Maubeuge, 75009 Paris, FR. The request must be signed and accompanied by a photocopy of an identity document bearing the client’s signature and specify the address to which the reply must be sent. A response will then be sent within one month of receipt of the request.

Article 15 – Archiving

HyVibe archives purchase orders and invoices on a reliable and durable medium that constitutes a true copy in accordance with legal provisions.

HyVibe’s computerized records will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

Article 16 – Mediation

In accordance with the Consumer Code on the amicable settlement of disputes, HyVibeam offers its customers the possibility of using the mediation service for consumer disputes related to an order placed on the HyVibe website. Any dispute must first be addressed to the customer service in writing to the address HyVibe 51 rue de Maubeuge, 75009, Paris, FR. A mediator may then be called upon to handle any dispute whose settlement has not been successful, via the Online Dispute Resolution Platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform is accessible via the following link: webgate.ec.ec.europa.eu/odr/

Article 17 – Penalties and fees for late payment

Any payment after the payment date provided for in the transaction may give rise to the invoicing of late payment penalties without any prior formal notice being required. The rate of these penalties is equal to three times the legal interest rate.

In the event of late payment, acceptance of the package automatically results in the invoicing of the administrative costs caused by the late collection of the invoice, which may amount to 15% of the amount of the order with a minimum of 20 euros.

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Guitarists love playing their HyVibes. Read what they're saying:

HyVibe
HyVibe
4.9
Based on 81 reviews
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Smart Light Sports: Blade Runner
Smart Light Sports: Blade Runner
2023-03-01T15:57:10+0000
Thank you Matt! My HyVibe system was working perfectly but, my guitar was not picking the vibration from the bridge!... Matt solved the issue and I am glad to report that Matt made my day! Thank you Mattread more
Arnaud Morgant
Arnaud Morgant
2023-02-25T16:08:40+0000
Que du bonheur partout où je l'emmène. Sav Hyvibe team très sympa et réactif.👍👍
Carlos Correia
Carlos Correia
2023-02-13T09:13:17+0000
Super content de ma guitare Lag HyVibe …! Super service après vente Un grand merci à Matt Volsky🙏🎸👍
Rodney Fukuya
Rodney Fukuya
2023-02-05T20:09:38+0000
This is the greatest for unamplified acoustic. Just being able to pick up your guitar and play with effects without... plugging in makes you want to pick it up more often! This is now my go to guitar whenever I feel like playing on impulse.read more
Loup Fred
Loup Fred
2023-02-01T12:36:37+0000
Rarement vu une entreprise aussi prévenante et à l'écoute de ces clients ! Ultra réactive et généreuse ! Pour un... matériel au top qui plus est !!! Guitare Lâg T98a équipée du système Hyvibe, une tuerie !!!!read more
Farenc Lutherie
Farenc Lutherie
2023-01-12T10:12:56+0000
Un très très grand merci à HyVibe ! Un SAV est juste incroyable ! Je n'ai jamais vu ça. Aimable ultra réactif et près a... renvoyer les pièces dans la journée ! Tellement rare que j'y crois à peine. Voilà un service qui donne une grande confiance en cette entreprise. Merci en particulier à Matt Volsky !read more
Patrice Boucher
Patrice Boucher
2022-12-16T17:03:16+0000
Wow, juste wow. Petite modification pour ma Godin. L'instalation pas facile (connection des fils) mais bon c'est... fait. Son incroyable, effets surprenant. Tres satisfait. L'ajout d'un EQ a chaques effets donne de tres bon resultats Merci beaucoup Matt pour tout l'aide. Wow, la guitare a un autre niveau. patread more
Jaison Geren
Jaison Geren
2022-12-03T14:33:56+0000
I searched high and low around the states, and couldn't find a lefty model. I reached out to the company directly, and... was fortunate enough to work directly with one of the founders of the company, Matt. He shipped me the exact model I wanted, from France. I received it in 3 days. A couple weeks later, he sent me a Bluetooth pedal controller! The service has been over the top! And, as my friends have heard, I can't stop telling people about my LAG HyVibe!read more
Andy Baum
Andy Baum
2022-10-19T12:39:09+0000
woow I'm very happy.. all in one with clean sound my dream coming true 🎶🎵🎶🎶
Ani Fosler
Ani Fosler
2022-10-18T17:22:27+0000
I've had my THV30DCE model since beginning of 2021 and absolutely LOVE it. The tone even without the smart features is... beautiful. But with the features, it goes to the moon. Customer service is also over the moon. And I consider the price a steal. Whenever I play this, people ALWAYS ask about it as it always impresses folks. So, bottom line....can't recommend enough !🤩read more
Bruce K Swanson
Bruce K Swanson
2022-09-29T16:02:44+0000
I was impressed with Matt’s service and attention. He made me feel like his only customer! He helped me select A... Dowina “Cabernet" guitar. It is a beautiful hand made instrument and the Hyvibe sytem is very fun to use and sounds great. It should be a really useful tool to aid in inspiring my playing and creativity. I am anxiously awaiting the looper pedal that they are on the verge of releasing as it should enhance the whole experience. Highly recommend. Ordered the guitar on Wednesday morning and it arrived on Friday morning as promised! Paris to Minnesota, not bad!read more
David Wallace
David Wallace
2022-09-13T15:50:07+0000
Love this guitar more and more. Been playing it for over 3 yrs now you can tell I’ve logged some hrs with it. Amazing... sound and amazing technology with the effects, looper, speaker, etc. Built to last too I travel all over with this guitar both for gigs and just for vacation and have had no problems with. Highly recommended.read more
Kevin Gelhardt
Kevin Gelhardt
2022-07-30T12:00:53+0000
brilliant service by Matt couldn't do enough for me. Bought a Hyvibe Guitar excellent product and excellent service.... Would definitely recommendread more
Daniil Yoll
Daniil Yoll
2022-05-22T09:37:39+0000
Just bought new nylon HYVIBE CLASSIC CHV30E guitar and I am SO happy of it. It sounds brilliant deeply clean. It looks... reach and beautiful. The hard case is amazing. But the core of it is effects and looper. And they are really antastic!! By the way using the App (which is actually nice and comfortable), I created and saved some new effects and one of it I want to share with you guys (pitch-minus12 + reverb-60-100 + delay 750ms/2.5/100/19/100 + reverb 60/100) try it! It’s so mystical. I recommend you to include it into default effects. Also I modified all reverberation effects with adding Low Pass (1.1, 2.3) to cut high frequency noise in tail. And it’s just wow! This is how my acoustic guitars never sound before. You guys create future!! Respect and best regards!! Oh! One more thing. I heard there is possibility to use looper without metronome and setting bars. It’s when you press REC then play as long as you wish, then press PLAY LOOP and it loops in cycles. Could you tell me how to do it step by step and detailed? And of course waiting for multi-loop mode, which is coming soon the new upgrade. Also I might say that Hyvibe’s support team is very responsive nice and personalized. I am super happy with this amazing top quality breakthrough guitar!! I am a shaman. I do Madre Aya night ceremonies, healing people. And now this guitar will heal people’s souls and hearts. We all co-create magic and happy life. This is incredible!! I wish you inspiration and power to develop it! Much love!! Daniil Yoll fb.com/daniil.yollread more
Mike Cope
Mike Cope
2022-04-30T11:59:15+0000
A Lightweight solution to a heavyweight problem. The Days of carrying bulky Gear around are over for me. The LAG Guitar... with HyVibe System provides all my needs with a System that defaults to reliable on-board Tuner on Start-Up. The Effects alone are enough to make Practice Fun & Inspiring again. I've not even delved into the Bluetooth Speaker/Looper/Metronome/MIDI functions yet, so there's a lot to discover. Words can't describe this System & the only way to get the HyVibe experience is to give it a Test run a your Local dealer.read more
Usman Buhari
Usman Buhari
2022-02-06T20:46:08+0000
Thank you Peggy Abbott for not disappointing me like other traders are doing. Why wont i tell the world of how awesome... Peggy Abbott fx trading platform is? that real traders are still out there making life easier.. to those looking for legit professional trader should contact Her and start living the life you ever dreamt of, because forex trading is real. Though my first trading experience with Peggy Abbott took me two weeks before i was enable to make withdrawals into my bank account which was amazing, here is Peggy Abbott details. Email: Peggyabbott239@gmail.com WhatsApp +1(475) 295-1383.read more
Singer Suraj Jaiswal
Singer Suraj Jaiswal
2022-01-21T21:57:50+0000
this is very well sounds guitar for the concert.
David George
David George
2021-12-18T15:40:40+0000
I just bought a Hyvibe Nylon 15 - amazing clear sound with a resonating harmonic structure, great string... tension/playability, nice size, good wide string spacing, really terrific geared tuners, an easy to use looper (finally!), smile-inducing reverb, and best soft case I’ve ever seen to boot… need to experiment more with the app but so far overwhelmed by the goodness! I can’t put it downread more
Monday Nworie
Monday Nworie
2021-12-14T08:02:13+0000
If you think you've failed in investment I'm glad to introduce you to the most amazing manager Mrs MurphySherry. In... fact all hope was lost until I met her, this amazing manager who changed my life within one week, My friends i will forever be grateful to Mrs Murphy Sherry for helping me recovered all my losses. Words cannot explain or express how grateful i am. If you are lost a lot in binary option trade give Mrs Murphy Sherry a trial… you can reach her via her email Murphysherry303@gmail.com WhatsApp: +13618573869read more
Joe Vitale
Joe Vitale
2021-11-29T16:45:25+0000
Bought the high end THV30DCE and LOVE it. Guitar alone is beautiful (and I have a collection and know guitars) but... adding effects IN the guitar is a marvel. It’s a joy to play. I love it so much I may buy a second one. Truly great.read more
Bill Boyce
Bill Boyce
2021-11-24T17:24:37+0000
Received my guitar yesterday and have been playing it a lot. Very well packaged and incredible sound with and... without the effects turned out. The case is also very nice. I am impressed.read more
Pete Stuart
Pete Stuart
2021-11-11T08:46:54+0000
The technology & seamless integration into a very good quality guitar is also backed by great service. Looking forward... to future firmware updates that realise more looping features. Such a great concept that's feature rich yet intuitive to use.read more
Philip Dain Powell
Philip Dain Powell
2021-10-19T00:37:33+0000
Just a great guitar all in one package for stage performance like I do it’s perfect. Thanks. Philip Dain Powell.
Sainty Dignijay
Sainty Dignijay
2021-10-09T10:50:22+0000
I highly recommend Mrs Jordan Lauren to everyone looking for Forex and Bitcoin trader. Words can't describe the... wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $500 in to $7,000 in just a week, Lauren my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Lauren contact her via WhatsApp: +13105651441 Email: jordanlauren783@gmail.comread more
Jan Olaf
Jan Olaf
2021-08-30T21:03:54+0000
Dieses Wundermittel kann Depressionen heilen! Doch Vorsicht vor der Einnahme! Es besteht Suchtgefahr! F**king awesome!
Denis Dalmo
Denis Dalmo
2021-06-25T12:18:07+0000
Excellent guitar, impeccable finish, maybe some string adjustments to make it more comfortable to play, the hyvibe... system is amazing, endless possibilities but it still needs some adjustments and this is very easy to solve through some updates via app, I'm very happy with the purchase and I recommend it to several friends. if you haven't bought it yet, just buy it now and try it, I'm sure you won't regret it!!read more
Paul Dick
Paul Dick
2021-06-09T21:15:40+0000
I ❤️ my HyVibe/Orangewood!
Jon Forseth
Jon Forseth
2021-05-21T23:30:16+0000
What do I recommend about Hyvibe? Everything, and maybe some post cards, because you are going on a long journey with... your new best friend.read more
Michael S Tarsi
Michael S Tarsi
2021-05-10T06:14:05+0000
THIS GUITAR IS FLAT OUT AMAZING. Customer service is the best in the world. Shipping is unmatched anywhere. I have... played Custom guitars of all prices and this is hands down the best, most beautiful instrument I have ever owned/played.read more
Martin Schaffner
Martin Schaffner
2021-04-15T12:27:24+0000
Wow, just wow! Within three days after placing the order i recieved my guitar. In between was a really good mail... contact with the COO who let me choose my guitar (thanks again Matt). It‘s probably the most beautifull guitar i‘ve ever held in my hands. But what it can do is of a different world. The electronics are really easy to handle because it‘s so intuitive, the plain sound is great and everything works perfectly. I love it, every aspect if the guitar, the idea behind it and the whole experience of buying one. Keep up the great work lads!read more
Gary Saucier
Gary Saucier
2021-03-31T21:06:54+0000
From my first contact I have been pleased with HyVibe. I asked a question about shipping on the chat on their home... page. I got an answer in just a few minutes. What they told me happened exactly. It took four days to arrive at my home in Arkansas. It shipped from France. During shipping Matt Volsky contacted me to assure me that shipping was on schedule and asked if there was anything he could do for me. Matt is the COO at HyVibe. How many COOs get involved directly with customers? My new guitar came very well protected in a nice box. The hard case included with the guitar is one of the best I’ve ever seen. I was extremely pleased when I opened the case and laid eyes on my new guitar. This guitar is beautiful. The detail and workmanship is outstanding. Every piece of this guitar is top notch. Nothing is overlooked. It’s fantastic. It has a great sound without the electronics. It can easily stand on its own as a standard guitar. Now my favorite part. The HyVibe system. I’m 69 years old and not very computer savvy. I was able to figure the HyVibe system out in about an hour. This system is a blast to play with. It performs everything without any issues. The sound produced by the HyVibe system is second to none. Put all the features of this guitar together with a company that provides great customer service and you’ve got a winner. This is easily my favorite guitar of all time. Thank you HyVibe for your caring support and a fantastic guitar. Gary Saucierread more
Julien Clss
Julien Clss
2021-03-21T14:37:29+0000
Best system and guitare ever ! I have almost 10 guitars and, since I got my Lâg Hyvibe, it is the only one I play - the... looper is just an amazing feature - no need to connect guitars, loopers pedals etc. Just pick it up and play ! As one photograph said: the best camera is the one you have with you. Same for this guitar, so easy to play that you can really fully express what's in the air :-)read more
Russell Kattengell
Russell Kattengell
2021-03-14T18:08:47+0000
The guitar itself is a work of art, but that is just part of it. The built-in effects etc. are just another bonus. This... guitar has rekindled my passion to play. I ordered from Matt at HyVibe in France and my guitar arrived in Hawaii 5 days later! There is quite a time difference between France and Hawaii, but when I opened the chat feature on the website Matt responded within 5 minutes to answer some questions for me. All in all this is a quality guitar with incredible features and the customer service is A+ all the way!read more
Jonathan Peterson
Jonathan Peterson
2021-03-13T22:25:08+0000
This is the best product I have ever purchased. It shipped from France to Seattle in four days! The company was in... contact with me everyday from the day I purchased it to the day it arrived. As far as customer service goes, it doesn’t get better than this. The guitar is even better looking in real life. The playability is great right out of the box. The action in the lower frets was low just how I like it, but the action gradually got higher in the upper frets. It’s very playable as is, but I might just make some minor truss rod adjustments to bring the action a bit lower for the upper frets. I got the base model with the satin red cedar top, it’s beautiful and feels very well made. The HyVibe technology is incredible! I loved playing guitar before buying the HyVibe, but now I can’t put it down and it’s the only thing I want to do all day everyday. For me, this is the greatest invention since the smart phone. With the looper, I can play the guitar part and the bass part of my favorite songs using the built-in octave effect. I can also change the effect from octave to delay to cut in some lead solos while the loop plays in the back. It sounds incredible unplugged and even better plugged in. There is so much fun and experimenting to be had with this guitar. I will never purchase another acoustic without the HyVibe system in it. I’m also a fan of Lag guitars now and will probably buy them exclusively from now on. The build quality, playability, sound, customer service, price point, and overall design can’t be beat. My old acoustic rarely got played because I quickly ditched it for my electric...but now it’s my electric that has been collecting dust because I can’t put the HyVibe down. I also am very grateful that the company is constantly working to improve the software to add more effects and optimize the system. It is clear to me that this is a great company that wants to hear and respond to their customers feedback, which is almost nonexistent nowadays. Like I stated earlier, this is the best product I have ever purchased. Get one today!read more
Michael Gareth Smith
Michael Gareth Smith
2021-03-05T18:07:57+0000
Was excellent doing business with Hyvibe. The transaction was smooth and they shipped the product immediately. I am... extremely happy with the guitar. The finish is beautiful and the Hyvibe system adds a whole new level of fun to playing. The app is very intuitive and easy to use. Thank you for providing a product that inspired me to pick up a guitar again.read more
Larry LaFalce
Larry LaFalce
2021-02-09T19:00:09+0000
Along with this groundbreaking technology, I would like to mention a couple of things. I placed an order for my Lâg... HyVibe THV30DCE and was told it would take a week to receive. Delivery came in ONLY 4 DAYS! I was blown away by its beauty.....the exotic wood is absolutely gorgeous and the workmanship is excellent. But more importantly, it sounds fabulous. AND, it plays like a dream....even when I bend notes. I also appreciate that the company was quick to respond to all questions I had. If you are thinking about buying one of their guitars, I would highly recommend it. You will not be disappointed!!! 👍👍read more
Jim Gives
Jim Gives
2021-01-24T15:48:51+0000
Been playing off and on over 40 years and I am truly impressed with my HyVibe guitar. I bought this one after watching... a lot of YouTube videos on it. I figured it was a little risky to buy before playing but not one regret. It is all that everyone is talking about. It took just under a week to receive. Excellent customer support via their website. Big shout out to Matt who even offered to give a personal tutorial on using it but honestly there's a lot of fun ahead for anyone that just figures it out. The app really unlocks a lot of sound ideas. Plenty of cool videos on youtube that are helpful. So here's the skinny. First of all its a really nice acoustic that plays well and sounds great. I have Taylors and have had Martins, this guitar sounds fantastic. I was a little concerned about it being made in China but that all faded upon inspection and playing it. It is nicely built and finished. What I really like is how it is changing the way I play. I don't do bands and have always just played for my own fun and escape. Instead of getting lost in running through different songs or licks, I find myself using the looper and metronome to lay tracks, then get busy playing with myself (LOL) in pursuit of cleaning up mistakes. Since all effects are built in, it makes playing so much easier, so I end up playing more than ever. Very happy with it.read more
Graham Bardsley
Graham Bardsley
2021-01-21T11:50:32+0000
Hyvibe THV30 DCE What a great guitar really well made and the built in effects / Looper make it a very versatile... guitar To be honest I was sceptical and did think it was a bit of a gimmick but wow this is a serious piece of kit and the ability just to pick it up without having to connect to amp or pedals is great The App is really intuitive love how you can assign the slider on the guitar to a parameter drag and change the order of the effects in the chain etc I actually plug it into a modelling amp yeah it sort of defeats the purpose of the intended use but it sounds fantastic It’s a nice guitar well made and balanced! Nice Mid’s Nice High’s and not to heavy on the lows without doubt competes with the well known high end brands for sure My only gripe would be I feel a little anxious when I put it on charge and rest it on my guitar stand just got a feeling the charger plug will get snapped off at some point shame it wasn’t in a more convenient location but I understand it makes sense to combine it all in one unit Nice Work Lag/HyVibe I think you might be on a winnerread more
Hunab Amaya
Hunab Amaya
2021-01-20T09:12:29+0000
I have played guitar for more than 10 years, and this is simply astonishing. I moved from genres like pop and rock to... world music, and this instrument is truly the next step in technology and innovation. My performances have gained a new impact and my creative sessions have become much more fun and productive. This is like the Tesla for the guitar industry. Very well done!read more
James Robinson
James Robinson
2021-01-12T17:15:08+0000
It took just a week to get my Lâg HyVibe THV30DCE. I got it yesterday. I love this guitar so far. Use the provided... charger. I was using a charger I already had and it wouldn't power up. It worked instantly when I plugged in the provided charger as suggested by Matt. There are warnings in the manual about not using the provided charger. The firmware was automatically upgraded when I connected the Android app with my Google Pixel 2 XL (old phone). So, I didn't have to use a cable and PC to upgrade the firmware as stated in the manual. I don't have the proper USB A to C cable and a cable is on the way courtesy of Support. I have been having fun playing acoustic songs/parts using Rocksmith. This guitar can be plugged into an amp, so it works with Rocksmith. You can use the Rocksmith song tones or just mute the sound and use only the guitar tone with or without effects. You don't need to know the notes and chords when playing Rocksmith. You can play a song you've never heard before. I have two electric guitars and bought my first guitar 9 years ago when Rocksmith first came out. This is my first acoustic guitar and I bought it for the smart features. Acoustic guitars are very different from electric guitars, but I have already been enjoying playing this guitar with and without effects and with and without Rocksmith. I never really learned songs by memory because of Rocksmith, but I intend to do more traditional learning with this guitar which will help with my electric guitar playing and work to not rely on Rocksmith. I prefer the more comfortable form factor and cut out edge on my Solar Guitars electric V guitar compared to this acoustic guitar, but the much lighter weight of the acoustic guitar makes up for that. I was playing the guitar standing up, laying down on the couch, sitting up in my recliner, and in my inclined bed yesterday. I'll be learning and playing along with YouTube videos when not playing with Rocksmith.read more
Greg Giddings
Greg Giddings
2021-01-04T15:33:58+0000
Enjoying my purchase greatly ... I saw a review of the HyVibe LaG with Justin Johnson ... had to have one! maybe it’s... only a small thing not having to plug into an amp or effects pedals, however, it’s absolutely great to pick up the guitar and have the emphasis there on top ... The quality of the guitar is fantastic, the electronics are worth the cost of guitar And then on top of this, it’s a really impressive bluetooth speaker I had some difficulties as a non tech 72 year old, stunningly, I had them resolved instantly online by the HyVibe support team ... Wow! a manufacturer doing something about resolving customers needs straightaway What’s not to like here! Sincerely, this very special guitar is a keeperread more
Cody Schaefer
Cody Schaefer
2020-12-27T11:01:13+0000
The shipment tracking is very detailed. Item went from France, Germany, UK, to Ohio over the Xmas holiday weekend. I am... expected to see the item 5 days after I ordered it from France to Minnesota. Unbelievable that this service is included in the total price.read more
Theresa LaRue
Theresa LaRue
2020-12-24T19:53:56+0000
Considering all the chaos of 2020 I was pleasantly surprised by my virtual interaction with HyVibe and CEO Matt. I sent... a message and received a response and all the help needed to make my purchase! His product is so special and marries technology with a high performance guitar! Brilliant! Great customer serviceread more
Petie Greene
Petie Greene
2020-12-13T05:34:29+0000
I purchased this product and wow is it great. I use it a lot in my videos on instragram @petiegreene and i have never... had so many positive reviews on my sound and playing. I highly recommend this product to anyone who enjoys playing live or just wants a great sound. The built in looping system is phenomenal and the sound effects are fantastic! 11/10!read more
Joshua Ramirez
Joshua Ramirez
2020-10-26T12:11:26+0000
I've had my LagHyvibe for about a week now and there is no turning back for me. The build and quality of tone is... excellent. The interface is intuitive and easy to use. The battery life is great, charged it once and still on that charge. The sound quality and decibel level the guitar produces is actually surprisingly strong. I've made great use of playing a song via Bluetooth, adding a loop with effect, and lead with separate effect. This guitar is also very comfortable and just looks stunning. I very well might purchase another.read more
Joel Manglou
Joel Manglou
2020-10-08T18:02:36+0000
Superbe technologie, facile à utiliser, mises à niveau rapides avec ajout de nouvelles fonctionnalités... de quoi... titiller le curieux créateur que je suis... une vraie révolution... une vraie évolution... merci pour tout ce plaisir.read more
Julien Lemonnier
Julien Lemonnier
2020-10-05T09:19:09+0000
This Guitar is just amazing! Firstible, the lag guitars are very great to play and have a a rich and powerful sound.... And the job Hyvibde made on it is just perfect! The effects sound great, you can easily build your own via the app. And you feel so much joy to play with your acoustic guitar, and add a reverb, a delay, or an octaver and feel the vibrations directly on your body! You can easily feel your fingers modify the effect : it's alive! And finally they have a great team, they're answering very fast if you have some questions. Congrats to Hyvibe !read more
Eric Gardien
Eric Gardien
2020-10-04T06:49:57+0000
Ma HyVibe guitare me permet notamment de jouer sans sonorisation extérieure, avec des effets, certains déjà bons,... d’autres qui vont le devenir à n’en pas douter. Pour le jeu en voyage, en balade, à la maison, en acoustique c’est vraiment super et ceci sans parler du looper. Alors là c’est du top.... Je n’ai pas encore utilisé les autre possibilités de la guitare, l’écoute Bluetooth de la musique par guitare... je prends du temps pour la dompter!!!! Merci HyVibe... EGread more
José Alberto Silva
José Alberto Silva
2020-10-03T11:23:06+0000
I think one of the best things that happened ,this complicated 2020 year, was to have discovered the LagHyvibe guitar!A... very interesting idea , that came from the efforts of people concerned to bring a very good product , in the Music Market!Besides that, they are good people, always worried to solve the costumers difficulties!I got a THV10DCE, and just can´t put it down, a very nice guitar with effects, looper and great features , without the need to plug!It can´t get better than this!read more
Nicolas Chipeaux Enée
Nicolas Chipeaux Enée
2020-10-03T08:27:24+0000
Acheté il y a 1 an a sa sortie. Après avoir essayé la thv10 et 20 j’ai finalement pris une thv30. La nouvelle mise à... jour comble tout ce qui pouvait manquer à cette guitare. C’est le top. Cependant je regrette le volume trop faible du métronome dans le looper même après réglage depuis l’onglet métronome. Il serait bien également de pouvoir louper plusieurs boucles. Ça ça serait le top. Également un groupe FB ou autre ou l’on pourrait échanger nos paramètres fx serait encore un + C’est une superbe guitare que je recommande.read more
Aubade Piscine
Aubade Piscine
2020-09-27T17:30:07+0000
tout ! la guitare, les possibilités et en plus le team !
Julien Gala
Julien Gala
2020-09-23T20:11:36+0000
J'ai une thv20 depuis juillet et j'en suis super content ! La nouvelle mise à jour donne encore plus de possibilité.... Avoir une guitare qui évolue avec le temps c'est vraiment top !read more
Laetitia P-cs
Laetitia P-cs
2020-09-22T14:59:20+0000
achetée il y a bientôt un an chez mon petit revendeur .. Hyvive(THV20..) est un vrai coup de coeur .. Guitare facile... ,agréable a jouer et évolutive ( grâce au travail acharné de ses développeurs,une équipe vraiment au top et qui font tout ce qu'ils peuvent pour satisfaire les demandes les plus dingues 😁) .. merciiiread more
Finkabe Fingalby
Finkabe Fingalby
2020-03-07T17:27:15+0000
Anyone in the business of teaching guitar one on one will rocket their students to heights beyond their wildest... imaginations at the speed of sound with a pair of Lag Hvibes smart guitars in hand!read more
Andy Wheeler
Andy Wheeler
2020-02-07T13:11:27+0000
The ability to experience new tone and sound shaping in a totally new way!
Didier Sorbi
Didier Sorbi
2020-01-29T15:21:53+0000
Je conseille vivement cette guitare, je n’ai jamais eu autant de plaisir à jouer sur un tel instrument
Didier Caqueue
Didier Caqueue
2020-01-03T12:38:52+0000
En répondant aux mails envoyés pour demande d'aide
Foss Iel
Foss Iel
2019-12-23T17:32:54+0000
Well, I enjoyed this guitar very much: no need for a separate effect, looper or loudspeaker to have fun on your own on... holidays and such. But urgently: you have like 7 Gb of space (in the guitars memory). Saving and retrieving loops from the guitar itself is possible ( I saw a Spanish YT-clip on the subject): just do it and give/let us pay for it. And working together with the makers of “Trio Band Creator + Looper” would be worth while. It is sometimes difficult to “match” the metronome (the volume ?) with my playing, which is never a problem with “Trio”, which adapts itself to my playing. But nevertheless: wonderfull what you did for the acoustic guitar. Unbelievable sound and renovation. Thank you for that. Well... honestly....praise you for that 🙃😇.read more
Graham Morgan
Graham Morgan
2019-12-21T17:15:42+0000
Great features, portable for busking or writing. Looping for fuller sounding solo performances. Get one NOW.......
Pete Skinner
Pete Skinner
2019-11-01T16:03:52+0000
At 60 years in the business this year, I have played (and still playing) many, many guitars. Recently acquired The Lag... HyVibe and having a lot of fun, both at home and at local sessions and venues where an amp would not be in keeping, so the facilities of the effects really come into their own right and not only add to the backing but the confusion of onlookers! Have, so far, only dabbled with the looper but can see potential, likewise the ability to play backing tracks, rhythm machine through Bluetooth, and the ability to use them along with effects (hopefully an additional facility in the near future) would be fantastic. As guitars, nowadays, tends to be only one of the instruments I play, I certainly will get a lot of use (and pleasure) from it and would certainly recommend both the guitar (I like Lag guitars even though my main instruments are carbon fibre) and the addition of the HyVibe system makes them stand out even further from the crowd, to guitarist for the quality and sound. I look forward to many years of fun and hopefully additions to the system to open up further exploration into an acoustic guitar with that extra special something. Just expanded and my Wife & I have now an Emerald Guitars Carbon Fiber x7 & X10 with HyVibe fitted https://fb.watch/ajgff5Gury/read more
Fab Rab
Fab Rab
2019-10-23T20:58:33+0000
The guitar is amazing ! But improve the android app... the connection to the guitar is OK but the synchronisation works... briefly or not at all, the sound of the metronome from the app sometimes works, sometimes not, and the looper from the app... unusable... nice design, pretty good ergonomy (not so easy for the banks of sounds, sometimes saved sometimes not...) but impossible to use as the adjustments are not updated on the guitar... sic...read more
Paul Watts
Paul Watts
2019-08-20T13:05:42+0000
see the forum comments all mostly good to "must have one"
Josue Chvz
Josue Chvz
2019-08-12T20:15:22+0000
The best guitar ever. An hybrid guitar that gives you all those electric sound efects in an acoustic way. You dont have... to worry about conecting cables, pedals , amplifiers. So it saves you time, room even money.read more
Vincent Tessier
Vincent Tessier
2019-01-18T19:55:38+0000
innovation technique pour la guitare
Benoit Dechery
Benoit Dechery
2018-11-19T17:43:20+0000
Les prototypes étaient déjà bluffants, l’association avec Lâg ne devrait apporter que du bon !
Gilad Swerdlow
Gilad Swerdlow
2018-11-14T19:02:40+0000
Very cool technology. Awesome sound. Possibilities are endless. Would highly recommend!
Adam Levy-Zauberman
Adam Levy-Zauberman
2018-11-14T18:30:27+0000
Super produit, super son!
John Campbell
John Campbell
2018-10-11T15:11:33+0000
en livrant les personnes qui ont payees merci
Toon Faulhaber
Toon Faulhaber
2018-06-25T12:35:33+0000
Alles binnen handbereik.
Jean-Baptiste Voillot
Jean-Baptiste Voillot
2018-04-05T07:40:15+0000
Samuel Moindjie
Samuel Moindjie
2018-03-02T17:53:44+0000
Une technologie au service du Live et de l'apprentissage pour un son vraiment remarquable !
Hugo Moerman
Hugo Moerman
2018-01-16T12:51:21+0000
Impressionnant ! Les effets sont naturels et de très bonne qualité, simples d’utilisation pour du live ou pour bosser!... Et l’équipe est mortelle! A suivre de très près !read more
Jonathan AMAR
Jonathan AMAR
2017-12-16T13:53:15+0000
Per Burström
Per Burström
2017-12-08T16:13:22+0000
Just signed up for the early-early bird of the HyVibe guitar, and I so much look forward to getting it. Of course I can... give a rating of the final product, but what I have seen is amazing, and the the HyVibe folks has been excellent in answering my questions in a very professional way, making me confident that this product will really deliver on it's promise!read more
Jean-Marie Lavallée
Jean-Marie Lavallée
2017-12-05T15:15:34+0000
Yohan Dehé
Yohan Dehé
2017-11-30T13:46:51+0000
Riyad Sanford
Riyad Sanford
2017-11-30T10:52:03+0000
Utterly brilliant! I would definitely recommend checking it out
Shana Kurata
Shana Kurata
2017-11-30T08:47:33+0000
Amazing instrument; innovative technology that really keeps the acoustic feel while giving all of the electric effects!... The app is really cool, too.read more
Augustin Sérès
Augustin Sérès
2017-11-29T23:24:21+0000
MaMA Festival's wonderfullest experience :)
Judith Laure
Judith Laure
2017-11-24T11:50:02+0000
John Jennings
John Jennings
2017-11-10T00:28:22+0000
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